How Do I Calm Down Other People’s Anger?
We’ve all been on the receiving end of another person’s rage. We’ve all learned one key lesson from those traumatic experiences: joining them in their rage and retaliating with verbal attacks didn’t fix the situation. In fact, it may have aggravated the situation.
There are a few essential methods and behaviors that may be used to properly deal with the situation in a way that fixes the issue while maintaining the connection.
Initially, pay attention.
Assume they have a valid reason for their distress and pay attention to find out what that reason is. To show that you’re paying attention, give a nod every now and again. Make it look as if you’re willing to listen to their annoyance. Make sure you don’t come across as irritable or dismissive. Keep the following in mind as you listen:
· Keep a calm demeanor.
· Keep your voice neutral.
What you hear should be fed back to you.
You’ll have the chance to repeat and paraphrase their sentiments as you’re listening.
Change the focus of the person’s attention.
One of the first things we want to do when individuals are angry or disturbed is to shift their emotional state. This can be accomplished by disrupting their routine and…
